How can we help you?

Frequently asked questions

I want to change my order. can i do it and how?

It depends on the status of your order.
For any request, please contact the host. customer service as soon as possible, with the order number and the reference of your product(s) to e-mail office@domaa.eu and we will do everything we can to satisfy your request.

Do you have a return policy?

yes, we have a return policy and it is explained in detail in the refund policy section

What should I do if I receive a damaged product?

you must take a picture of the damage and send it to office@domaa.eu so that we can have proof of the damage and so that we can document the damage as soon as possible and issue a refund or product replacement

What are your working hours?

The web shop works 24/7, but the operational working hours of the staff are every working day from 09:00 to 17:00 CET.

Have you any question? We're ready to help.